Professional Services
We’re here to support your WLAN optimization initiatives.
When you purchase professional services from 7SIGNAL, you’ll work with a technical expert who will learn your business needs and systems inside and out. Your expert can help you streamline processes, remove roadblocks, and get the absolute most out of 7SIGNAL. Our team is available to work with you in a variety of ways, depending on how you and your team work best.

WHAT SERVICES DOES 7SIGNAL OFFER?
7SIGNAL offers two types of services — Deployment and Professional Services. Both are customizable to fit the needs of your business, so we can help you meet goals faster based on the way you like to work.
WLAN & Endpoint Optimization
Reporting Services
Network Remediation
ONBOARDING
7SIGNAL's experts will design an onboarding plan for you based on: • Your highest priority goals with 7SIGNAL • The size and complexity of your organization • Methodical project planning built for outcomes • Your current technology ecosystem (Devices & Access Points)

Deployment Package
"The Deployment Package is designed for all new customers deploying Agents, Sensors and AI features of the 7SIGNAL platform. With the help of an Implementation Specialist, you will receive both technical guidance to properly configure the platform and troubleshooting assistance to help you optimize it. This service may include, but is not limited to: • Deployment Planning and Management: ◦ Kick-off Meeting to set the stage for a successful project ◦ Deployment planning that defines an agreed program to ensure an efficient, complete deployment ◦ Weekly progress calls and status reports throughout the deployment process • Initial virtual and/or online training through the 7SIGNAL Academy • Assistance with technical setup for your 7SIGNAL platform and modules • Advice and guidance on SSO and other integrations (BI and notification tools) • Validation of agent deployment (Mobile Eye® only) • Verification that data is being properly aggregated"
Professional Services
When you purchase professional services with 7SIGNAL, you'll work with a technical expert who will learn your business needs and systems inside and out. Your expert can help you streamline processes, remove roadblocks, and get the absolute most out of 7SIGNAL. Our team is available to work with you in a variety of ways, depending on how you and your team work best.
Virtual Engineer Service
Designed to deliver hands-on, customizable wireless network expertise to help you meet your performance and business objectives. The scope and duration are tailored to your needs.

Network Remediation Project
A 30–60 day project (up to 50 hours) designed to provide remediation assistance based on insights gathered post-deployment. A 7SIGNAL Wi‑Fi Engineer leads a weekly cadence of data review, interpretation and recommendations for remediation. • Wi‑Fi design optimization • Live troubleshooting sessions • Ad‑hoc remediation assistance

Adoption & Success Package
"A Professional Services subscription that ensures you reach and exceed your goals with 7SIGNAL. These services provide the post‑deployment guidance needed to achieve adoption and maximize value as your needs and our platform evolve. • Quarterly Health Check Reports (Basic): Data aggregation with executive summary; first report within 30 days of deployment completion • Quarterly Care Reports (Standard): Comprehensive evaluation with expert remediation recommendations; first assessment within 30 days • 7SIGNAL Platform and Wi‑Fi Expert (Standard): Monthly Technical Review with expert guidance on remediation • Self‑paced online training: Unlimited access to the 7SIGNAL Academy • New Release Best Practice Sessions/Webinars • Ask the Experts Webinars • Ongoing Customer Success oversight"

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